Refund policy
At Shades of April, all sales are final.
No Exchanges or Returns
We do not accept exchanges, returns, or refunds.
Once an order has been placed and processed, it cannot be modified or canceled.
This policy applies to all products, including but not limited to:
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Regular-priced items
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Clearance or final-sale items
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Promotional purchases
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Gift cards
We strongly recommend carefully reviewing the product description, details, materials, and measurements before completing your purchase.
Damaged or Incorrect Products
Please inspect your order upon delivery.
If your product arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery by emailing theshadesofapril@gmail.com and including:
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Order number
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Clear photos of the product and packaging
We will review the situation and, if applicable, offer a replacement or store credit, at the discretion of Shades of April.
Contact
For any questions regarding this policy, please contact us at: